According to a new report published by Allied Market Research, titled, “healthcare CRM market by component, application, deployment model, end user, and region: Global Opportunity Analysis and Industry Forecast, 2021–2030,” global healthcare CRM market size was valued at $9.7 Billion in 2020, and is projected to reach $36.7 Billion by 2030, growing at a CAGR of 14.1% from 2021 to 2030. In 2020, North America region dominated the global healthcare CRM market accounting for 43.5% share of the market.
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Rise in aging population globally is expected to rise in demand for healthcare CRM software for booking appointment online and patient management services, which drives growth of the global healthcare CRM market. Surge in adoption of new cutting-edge technologies in various organizations and rise in need to create new mile stones in customer engagement, sustainability, and product marketing sectors for healthcare drives growth of the global healthcare CRM market. Using a CRM system can give a clear overview of customer behavior to companies. Project managers can monitor all insights on a single platform, which is beneficial to take quick decisions for them. It provides customizable dashboard that can specify a customer’s previous history with organization, status of their orders, and any outstanding customer service issues, which drive growth of the global healthcare CRM market.
North America contributed to the largest share in 2020, accounting for more than two-fifths of the total share, and is projected to maintain its leadership status by 2030. However, Asia-Pacific is projected to portray the largest CAGR of 16.2% during the forecast period.
Major Key Players –
Leading players of the global healthcare CRM market analyzed in the research include Salesforce.Com Inc., Oracle Corporation, Microsoft Corporation, Sage Group Plc, Pegasystems Inc., SugarCRM, SAP SE, Cerner Corporation, Zoho Corporation Pvt. Ltd., and Keona Health.
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Key Findings Of The Study –
- The report provides an extensive analysis of the current and emerging global healthcare CRM market trends and dynamics.
- By component, the software segment dominated the market, in terms of revenue in 2020, and the services segment is projected to grow at a CAGR of 14.8% during the forecast period.
- By application, the customer service & support segment registered highest growth in the global market in 2020.
- By deployment model, the cloud segment is projected to register the highest growth rate in the coming years.
- By end user, the healthcare providers segment generated highest revenue in 2020.
FREQUENTLY ASKED QUESTIONS?
Q1. What is the total market value of Global healthcare CRM market?
Q2. Which market holds the maximum market share of the Global healthcare CRM market?
Q3. What will be global healthcare CRM market growth in 2030?
Q4. What are the key trends in the Global healthcare CRM market?
Q5. What are the key growth strategies of Global healthcare CRM industry players?
Q6. How the company profile has been selected?
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