According to the report published by Allied Market Research, the global healthcare CRM market generated $9.71 billion in 2020, and is projected to reach $37.62 billion by 2030, witnessing a CAGR of 14.1% from 2021 to 2030. The report offers a detailed analysis of changing market trends, top segments, key investment pockets, value chain, regional landscape, and competitive scenario.

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Key Players

  • Salesforce.Com Inc
  •  Microsoft Corporation
  • Oracle Corporation
  • Pegasystems Inc
  • Sage Group Plc
  • SAP SE
  • SugarCRM
  • Zoho Corporation Pvt Ltd
  • Cerner Corporation
  • Keona Health.

Global Healthcare CRM Market Segments

By Component

  • Software
  • Services

By Application

  • Customer Service & Support
  • Marketing
  • CRM Analytics
  • Others

By Deployment Model

  • On-Premise
  • Hybrid
  • Cloud

By End User

  • Healthcare Providers
    • Hospitals
    • Ambulatory Care Centers
    • Diagnostics & Imaging Centers
    • Pharmacies
    • Others
  • Healthcare Payers
    • Private Payers
    • Public Payers

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