According to the report published by Allied Market Research, the global voice banking market garnered $984.6 million in 2021, and is estimated to generate $3.7 billion by 2031, manifesting a CAGR of 14.5% from 2022 to 2031.
Leading market players of the global voice banking market analyzed in the research include U.S. Bank, Axis Bank, HSBC, Emirates NBD Bank, IndusInd Bank, NatWest Group, BankBuddy, Central 1 Credit Union, DBS Bank, Acapela Group.
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Growing usage of artificial intelligence in voice banking serves as a potential opportunity for the expansion of the global voice banking market. Moreover, rapid adoption of digitalization in the banking sector during the pandemic helped to grow the voice banking market. Based on region, North America held the largest share in 2021, contributing to nearly two-fifths of the global voice banking market share.
The research provides detailed segmentation of the global voice banking market based on component, deployment mode, application, and region. The report discusses segments and their sub-segments in detail with the help of tables and figures. Market players and investors can strategize according to the highest revenue-generating and fastest-growing segments mentioned in the report.
Based on application, the banks segment held the highest share in 2021, accounting for more than half of the global voice banking market, and is expected to continue its leadership status during the forecast period. However, the NBFCs segment is expected to register the highest CAGR of 18.6% from 2022 to 2031.
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Based on deployment mode, the on-premise segment accounted for the highest share in 2021, holding around three-fifths of the global voice banking market, and is expected to continue its leadership status during the forecast period. However, the cloud-based segment is estimated to grow at the highest CAGR of 16.4% during the forecast period.
Based on component, the solution segment accounted for the highest share in 2021, contributing to nearly three-fourths of the global voice banking market, and is expected to maintain its lead in terms of revenue during the forecast period. However, the services segment is expected to manifest the highest CAGR of 17.6% from 2022 to 2031.
Based on region, North America held the largest share in 2021, contributing to nearly two-fifths of the global voice banking market share. On the other hand, the Asia-Pacific region is projected to maintain its dominant share in terms of revenue in 2031 and is expected to manifest the fastest CAGR of 19.7% during the forecast period.
Key benefits for stakeholders
- This report provides a quantitative analysis of the market segments, current trends, estimations, and dynamics of the voice banking market forecast from 2021 to 2031 to identify the prevailing voice banking market opportunity.
- The market research is offered along with information related to key drivers, restraints, and opportunities.
- Porter’s five forces analysis highlights the potency of buyers and suppliers to enable stakeholders make profit-oriented business decisions and strengthen their supplier-buyer network.
- In-depth analysis of the voice banking market outlook segmentation assists to determine the prevailing market opportunities.
- Major countries in each region are mapped according to their revenue contribution to the global market.
- Market player positioning facilitates benchmarking and provides a clear understanding of the present position of the market players.
- The report includes the analysis of the regional as well as global voice banking market trends, key players, market segments, application areas, and market growth strategies.
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Key Market Segments
Application
- Banks
- NBFCs
- Credit Unions
- Others
Component
- Solution
- Services
Deployment Mode
- On-Premise
- Cloud
Technology
- Machine Learning
- Deep Learning
- Natural Language Processing
- Others
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