The rise in need of cost-effective operations and growth in demand for advanced SCM practices drive the SCM BPO market. Data security while outsourcing the SCM is one of the important challenges in front of the market. The adoption of cloud-based BPO for SCM creates ample opportunities in the market.
Key market players – Accenture LLP., Capgemini SE., Genpact Limited., International Business Machines Corporation, Tata Consultancy Services Limited, Avnet, Inc., HCL Technologies Ltd., Infosys Ltd., WNS Global Services Pvt. Ltd., and UPS Supply Chain Solutions, Inc.
The integration of advanced technology such as cloud and analytics in the SCM by the key vendors creates intense competition in the market. For instance, service provided by Accenture reduces logistics cost, improve availability, and improves service revenue. The supply chain management BPO market is expected to grow at a considerable rate owing to technological advancement and integration of outsourcing processes with SCM. The market is segmented based on sourcing, type, service, industry verticals, and geographic landscape. In terms of sourcing, it is divided into onshore, offshore, and nearshore.
Based on type, it is bifurcated into traditional SCM BPO and business process as service (BPaaS). The service segment is categorized into order management, inventory management, after market service, logistics, SCM analytics, manufacturing operations, sourcing, and procurement. The segmentation of the market based on industry vertical is studied across banking, financial services, and insurance (BFSI), aerospace & defense, healthcare, public sector, IT & telecom, retail, and others. By geography, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
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Key drivers that are propelling the growth of the market included in the report. Additionally, challenges and restraining factors that are likely to curb the growth of the market are put forth by the analysts to prepare the manufacturers for future challenges in advance.
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