Reverse Logistics Market Opportunity Analysis and Industry Forecast, 2021–2028

The global reverse logistics market valued $635.6 billion in 2020 and is projected to reach $958.3 billion in 2028, registering a CAGR of 5.6%.   

The growth of e-commerce businesses around the world has increased the number of returns and replacement items and the need for an efficient reverse logistics service. The demand for reverse logistics services to enable unhindered client satisfaction is growing around the world as manufacturers become more aware of the need to reduce negative environmental impact. Reverse logistics is an important part of the supply chain in a variety of industries, including automotive, electronics, pharmaceuticals, and others. Reverse logistics services have been developed and implemented by countries all over the world to extract value from returned and damaged products. Reverse logistics activities involve warehousing, reselling, recycling management, returns management, replacement management, and environmental compliance.

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Companies covered in this report study:

  • C.H. ROBINSON WORLDWIDE, INC.
  • CCR LOGISTICS SYSTEMS AG
  • CORE LOGISTIC PRIVATE LIMITED
  • DB SCHENKER (DEUTSCHE BAHN GROUP (DB GROUP))
  • DEUTSCHE POST DHL GROUP
  • FEDEX CORPORATION
  • KINTETSU WORLD EXPRESS, INC.
  • SAFEXPRESS PVT. LTD.
  • UNITED PARCEL SERVICE, INC.
  • YUSEN LOGISTICS CO.,LTD.

In the forecasted timeframe, the global reverse logistics industry is projected to expand due to increased innovation and the development of automation technologies. The growth of the reverse logistics business is also aided by greater government funding for the establishment of transportation infrastructure. For instance, the Brazilian government announced plans for a $50 billion investment in airports, ports, motorways, and railways in May 2021. The improvement of transportation infrastructure will make it easier for reverse logistics companies to operate in the region. Rising retail sales, a rise in the launch of innovative electronic items, and strong government regulations against the sale of dangerous goods to customers have all contributed to increased investment in reverse logistics services around the world. For instance, Delhivery, a logistics startup based in Gurgaon, revealed in May 2021 that it had raised $275 million in a fundraising round. The funding will be utilized towards expanding the company’s reverse logistics, cross-border, B2B and B2C warehousing, express parcel delivery, end-to-end supply chain services, and technology services.

The global reverse logistics market is segmented into return type, end user, and service. By return type, it is further divided into recalls, commercial & B2B returns, repairable returns, end of use returns, and end of life returns. Depending on the end user, it is fragmented into e-commerce, automotive, pharmaceutical, consumer electronic, retail, luxury goods, and reusable packaging. By service, the reverse logistics market is classified into transportation, warehousing, reselling, replacement management, refund management authorization, and others. Region-wise, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

Key Market Segments

  • By Return Type
    • Recalls
    • Commercial Returns
    • Repairable Returns
    • End-of-use Returns
    • End of life returns
  • By End User
    • E-commerce
    • Automotive
    • Pharmaceutical
    • Consumer Electronic
    • Retail
    • Luxury goods
    • Reusable packaging
  • BY SERVICE
    • Transportation
    • Warehousing
    • Reselling
    • Replacement Management
    • Refund Management Authorization
    • Others
  • By Region
    • North America
      • U.S.
      • Canada
      • Mexico
    • Europe
      • UK
      • France
      • Germany
      • Italy
      • Rest of Europe
    • Asia-Pacific
      • China
      • Japan
      • India
      • South Korea
      • Rest of Asia-Pacific
    • LAMEA
      • Latin America
      • Middle East
      • Africa

The global automotive industry has observed a rise in decentralized production owing to a rise in demand for high-quality automotive parts. The installation of an inferior quality part in automotive can lead to fatal accidents, which anticipate the involvement of the government in the prevention of accidents by invoking regulations and law. The government involvement in the utility of automotive manufacturing and deployment has further boosted the growth of the reverse logistics market. For instance, in February 2019, automotive giants namely Subaru, Tesla, BMW, Volkswagen, Audi, Daimler Vans, Mercedes-Benz, and Ferrari had to recall their vehicles owing to the faulty airbag installed in those vehicles. The airbags supplied by Takata Corp. can be triggered to deploy without an accident and spray shrapnel into passengers and drivers. In addition, the increase in the adoption of electric vehicles drives the number of electric vehicle batteries being circulated in the world. The batteries at the end of life need to be recycled which creates an opportunity for the growth of the reverse logistics market. 

For instance, in May 2021, MG Motor India and Attero announced a partnership for recycling electric vehicle batteries. Under the partnership, Attero will provide reverse logistics, refurbishing, and recycling solutions to MG Motor India. Automotive manufacturers are adopting reverse logistics services to reduce e-waste and ensure passenger safety.

Moreover, outsourcing to a third-party reverse logistics (3PL) company could potentially lead to a breach of confidentiality, resulting in the exposure of customer personal data or the sharing of commercially sensitive information. The barriers such as lack of coordination at the CEO level and non-alignment of short and long-run strategic goals of the company also restrict the adoption of reverse logistics services. Thus, the lack of control of manufacturers on reverse logistics service is anticipated to hinder the growth of the reverse logistics market.

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